CLIENT STORY: New Manager Courses for IGD:
Empowering New Managers to Lead with Confidence
The Context:
Transitioning from team member to line manager is an exciting yet daunting step. For many first-time managers, confidence is low, imposter syndrome kicks in, and managing people on top of everything else feels overwhelming.
IGD’s New Manager Skills Courses equip new leaders within FMCG and retail with the tools, confidence, and mindset to thrive. Free for anyone in the industry, these programmes combine engaging learning experiences, practical tools, and actionable insights to set new managers up for success.
Over 10 years ago, I stood in these participants' exact shoes, benefitting from IGD’s free learning content—content I now have the privilege of training.
For the past 3 years, popp® has partnered with IGD to design and deliver impactful content that complements their live New Manager Programmes, running multiple times each year.
The Solution
Working in collaboration with the learning programme managers, we’ve built a practical, human-centred learning experience that includes:
Live Masterclass & Panel Participation
14 engaging, short video modules to help managers reflect, learn, and take action
Supporting worksheets to embed insights and guide self-discovery
Interactive leadership quizzes and live webinars to uncover their unique leadership style and build self-awareness
Our focus? Helping new managers develop confidence, build trust with their teams, and navigate change effectively.
“Thought-provoking, very accessible, and interactive. Chloe delivers in such a relatable way that creates a great connection with people.
We love working with her”
— Isobel Riley, Head of Learning Programmes at IGD.
The Outcome
Since partnering with IGD, we’ve supported 1,000+ participants with outstanding results:
92% felt more confident and prepared to lead effectively
94% planned to implement tools they’d learned immediately
100% said the content was engaging and practical
Why IGD continues to partner with popp®
Chloe’s Thoughts: Why I think they partner with us.
“Where I reckon I can add the most value is that I’ve been in the participant’s shoes. I’ve managed teams in both retail and for a big FMCG—and I know how overwhelming it can feel.
By sharing real-life case studies and personal (and often vulnerable) examples alongside simple but effective tools, my intent is always to ensure everyone walks away with actionable strategies they could implement immediately. But also a sense of feeling understood.”
Want to Empower Your New Managers?
In large organisations, providing a consistent, fair opportunity for all teams is key. If you’d like to explore how popp® can support your existing learning content or leadership development programmes—whether through live sessions, video content, or interactive tools—let’s jump on a call.